سياسة الشحن
Shipping Policy — Dokkan Tech
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--text: #111827;
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--success-dim: rgba(22,163,74,0.07);
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--success-text: #15803d;
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.topbar { display: flex; align-items: center; justify-content: space-between; margin-bottom: 48px; padding-bottom: 22px; border-bottom: 1.5px solid var(--border2); }
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.date-badge { font-size: 12px; color: var(--text-muted); background: var(--surface2); border: 1px solid var(--border2); padding: 5px 12px; border-radius: 20px; }
.copy-btn { display: inline-flex; align-items: center; gap: 7px; background: var(--surface); border: 1px solid var(--border2); color: var(--text-muted); font-family: var(--font-body); font-size: 13px; padding: 6px 14px; border-radius: 8px; cursor: pointer; transition: all 0.15s; }
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.hero { margin-bottom: 40px; animation: fadeUp 0.4s ease both; }
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/* Courier badge */
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display: inline-flex;
align-items: center;
gap: 8px;
background: var(--surface);
border: 1.5px solid var(--border2);
border-radius: 10px;
padding: 10px 16px;
margin-top: 16px;
font-size: 13px;
color: var(--text-muted);
}
.courier-badge strong { color: var(--text); font-weight: 500; font-size: 14px; }
.courier-dot { width: 8px; height: 8px; border-radius: 50%; background: #16a34a; flex-shrink: 0; }
/* Stats row */
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.stat-sub { font-size: 12px; color: var(--text-muted); margin-top: 3px; }
/* Section */
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.section-title { font-family: var(--font-head); font-size: 15px; font-weight: 600; color: var(--text); }
.section-body { background: var(--surface); border: 1px solid var(--border2); border-radius: 12px; padding: 18px 20px; font-size: 14px; color: var(--text-muted); line-height: 1.75; }
.section-body p { margin-bottom: 10px; }
.section-body p:last-child { margin-bottom: 0; }
.section-body strong { color: var(--text); font-weight: 500; }
.policy-list { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 9px; }
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.policy-list li::before { content: '—'; color: var(--text-dim); flex-shrink: 0; }
.policy-list li strong { color: var(--text); font-weight: 500; }
.callout { border-radius: 10px; padding: 13px 16px; font-size: 13px; line-height: 1.65; margin-top: 14px; }
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.callout strong { font-weight: 500; }
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.footer-col { display: flex; flex-direction: column; gap: 5px; }
.footer-label { font-size: 11px; letter-spacing: 0.1em; text-transform: uppercase; color: var(--text-dim); font-family: var(--font-head); font-weight: 600; }
.footer-value { font-size: 13px; color: var(--text); }
.footer-value a { color: var(--accent); text-decoration: none; }
@keyframes fadeUp { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }
@media (max-width: 560px) { .page { padding: 36px 18px 60px; } .stats-row { grid-template-columns: 1fr 1fr; } .topbar { flex-wrap: wrap; gap: 10px; } }
function copyPolicy(){
const text=`Shipping Policy — Dokkan Tech\nLast updated: May 9, 2026\n\nWe ship to all Egyptian governorates via Aramex.\n\n01 — PROCESSING & DELIVERY\n- Orders processed within 24 business hours of confirmed payment\n- Estimated delivery: 2–4 business days from dispatch\n- Business days: Sunday to Thursday (excluding public holidays)\n- During peak periods, processing may take longer — customers will be notified\n- Tracking number provided once order is handed to Aramex\n\n02 — SHIPPING FEES\n- Fees vary by governorate and are calculated at checkout\n- Free shipping available above a minimum order value (varies by governorate — shown at checkout)\n- Shipping fees are non-refundable once an order has been dispatched\n\n03 — COVERAGE\n- We deliver to all Egyptian governorates via Aramex\n\n04 — IMPORTANT NOTES\n- Dokkan Tech is not responsible for delays caused by Aramex after handover\n- Ensure your address and phone number are correct at checkout\n- If you have not received your order within 7 business days of dispatch, contact us immediately\n\nContact:\nAddress: 12 Dr. Hassanein Abdel Qader St., Nasr City, Cairo, Egypt\nEmail: sales@dokkan-tech.com\nPhone: 01285333313`;
navigator.clipboard.writeText(text).then(()=>{
const btn=document.getElementById('copybtn');
btn.innerHTML=`<svg viewBox="0 0 24 24" style="width:13px;height:13px;stroke:currentColor;fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round"><polyline points="20 6 9 17 4 12"/></svg>Copied`;
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});
}
Legal & Policy
Shipping Policy
We ship to all Egyptian governorates via Aramex. Here's everything you need to know about how and when your order will arrive.
Shipping via Aramex Egypt — all governorates covered
Processing time
24h
business hours
Delivery estimate
2–4
business days
Business days
Sun–Thu
excluding public holidays
01
Processing & Delivery
- Orders are processed and handed to Aramex within 24 business hours of confirmed payment
- Estimated delivery is 2–4 business days from dispatch, depending on your governorate
- Business days are Sunday to Thursday, excluding official public holidays
- During peak periods (holidays, sales, promotions), processing may take slightly longer — affected customers will be notified directly
- A tracking number will be provided once your order is handed over to Aramex
02
Shipping Fees
- Shipping fees vary by governorate and are calculated automatically at checkout
- Free shipping is available on orders above a minimum order value, which also varies by governorate — the applicable threshold is shown at checkout
Note: Shipping fees are non-refundable once an order has been dispatched.
03
Coverage
We deliver to all Egyptian governorates through our courier partner Aramex.
All of Egypt covered — from Alexandria to Aswan. If you have any questions about delivery to your area, contact us before placing your order.
04
Important Notes
- Dokkan Tech is not responsible for delays caused by Aramex after the order has been handed over
- Please ensure your shipping address and phone number are correct at checkout — we cannot be held responsible for failed deliveries due to incorrect information
- If you have not received your order within 7 business days of dispatch, please contact us immediately so we can follow up with Aramex on your behalf